A few years ago, maybe I read or heard it somewhere else, a question popped into my head “Do you want to be master of your own technological destiny”. If the answer is yes, then the solution is open source. I was reminded of this when I opened up an email today from D2L, who supplies our course management solution.
Subject: Root Cause Analysis for SaaS event January 29, 2013
To the credit of D2L they have done a really good job of communication and damage control, in my opinion. And since we signed up for a 10 year contract (not my decision) there’s not a lot of point of second guessing the vendor-hosted decision. But the email reminded me that we’re really not in control of our technological destiny. All the joy and creative energy that could be harnessed locally is shipped out of province in the form of an annual maintenance contract. On the other hand they are holding the bag for the problems.